Superskrip policy notes
Privacy
These notes describe the Superskrip MVP direction for paid audio transcription. They should be reviewed before production launch and updated when the production payment provider and support contact are finalized.
Private, user-owned uploads
Audio uploads belong to the signed-in user account that created them. Public pages do not list customer uploads, transcripts, orders, or storage paths.
Server-side processing
Superskrip processes uploaded audio on the web server side so privileged logic, storage access, payment state, and transcription orchestration stay outside client-visible modules.
Payments
The product uses a payment provider abstraction. During internal MVP and development builds, the current provider can be an internal mock provider for checkout testing; production payment handling should use a real provider.
Storage keys
Object storage keys and internal file locations are treated as private implementation details. They are not intended to be public identifiers or customer-facing links.
Retention and support
Uploaded files, payment records, transcripts, and exports may be retained while an account is active for product operation and support. Customers can request deletion support or account deactivation through account support or the published production support contact.